OnWills ("we", "us", or "our") is committed to protecting personal information and respecting your privacy. This Privacy Policy describes how we collect, use, retain, disclose, and safeguard your personal information when you use our services through the OnWills.ca website.
BY PROVIDING US WITH PERSONAL INFORMATION, YOU CONSENT TO ITS COLLECTION, USE, AND DISCLOSURE AS OUTLINED IN THIS POLICY AND AS PERMITTED OR REQUIRED BY LAW.
We may request additional consent for uses beyond the original purpose. Consent may be withdrawn at any time, subject to legal and contractual restrictions. Withdrawal of consent may affect our ability to provide you with our services.
We collect personal information that identifies you as an individual. This may include:
- Name, email address, mailing address, phone number;
- Information about a third party (e.g., a testator) necessary for registry or search services;
- Non-identifiable data such as browser type, pages visited, and IP address (aggregated anonymously).We do not collect business contact information for privacy purposes.
Personal information is generally collected directly from you when you engage with our services. Information about third parties is collected from you for purposes related to will registration and searches.
We use your personal information to:
- Deliver and manage our will registration and search services;
- Establish and maintain customer relationships;
- Communicate with you and evaluate service satisfaction;
- Inform you of service updates and new offerings, unless you opt out.
Third-party personal information is used only to facilitate our services to you.
We may share your personal information with affiliated third-party service providers who support our operations. These providers may be located outside Canada and subject to foreign laws.
We do not sell or rent your personal information. Disclosure occurs only:
- To deliver requested services;
- To comply with legal obligations;
- In anonymized, aggregate form for analytics and performance tracking.
We take reasonable physical, administrative, and technical measures to protect your personal information against unauthorized access or disclosure. Despite these safeguards, we cannot guarantee absolute security. By using our services, you acknowledge this risk.
You may request access to or correction of your personal information. Requests must be submitted in writing. We may limit access in situations where legal restrictions apply and will provide an explanation if access is denied.
We use cookies to personalize your experience, track usage, and improve our website. You can control cookie settings through your browser. Disabling cookies may limit certain website features.
Our website may contain links to external sites. We are not responsible for the content or privacy practices of other websites. We encourage users to review privacy statements when visiting other sites.
Unless you opt-out, we may contact you by email with updates about our services and policy changes. You may unsubscribe at any time.
We may update this Privacy Policy periodically. Changes will be posted on our website with the revised date. Continued use of our services indicates acceptance of the updated policy.
If you have questions or concerns about our privacy practices, please contact:
OnWills
Email: support@onwills.ca
